Hotel Policies

Check-In and Check-Out Time

Check-in is at 3:00 pm and check-out is before 11:00 am.

Guarantee Policy

All reservations must be guaranteed with a valid credit card at the time of booking. A $100 security deposit will be held upon check in, for incidentals.

Cancellation / Modification Policy

Cancellation and modification policies depend on the hotel rate booked. Please check our rate policy for more information.

Parking

Parking is free.

Pool Hours

9AM – 10PM

Fitness Center

9AM – 10PM

Pet Policy

Pet fee is $25/night with a maximum of $75/stay for 2 dogs. A maximum of 2 well-behaved pets are allowed per room with a total limit of 40lbs. Only dogs are allowed. No other pets are permitted and they can’t be left alone in the room or common areas.

Breakfast

We offer a complimentary hot breakfast, served everyday from 7am to 10am.

Concierge Hours

Our lobby/office is open from 7am to 11pm. After Hours Operator: (916) 640-0835

Occupancy and Local Tax

Transient Occupancy Tax of 13.695% is charged on the room rate only.

Guest Identification Required

Guests will be required to present a valid credit card and government issued identification at check-in that matches the guest name on the reservation. If you are using a company or other party’s credit card, an authorization form is required and must be on file at time of check-in.

Accessibility

We have accessible guest rooms available. If needed, please ensure it is requested at the time of reservation.

Smoke-Free

We are a 100% smoke-free property. Smoking is not allowed in any guest-room, deck, balcony or public areas. If smoking occurs, there will be a $250 cleaning fee per night charged to your credit card.

Housekeeping

Room cleaning is available upon request only. If the “Do Not Disturb” sign is on the door, the housekeeping staff will not enter the room. If any additional amenities are needed, please contact the front desk.

Late Check-Out

A late checkout fee of $25 will apply for any departures after the standard checkout time.  

Early Check-In

An early check-in fee of $25 will apply for any arrivals prior to the standard check-in time. Please contact the front desk to inquire about availability.